Review your estimated pickup and drop-off time and tap “Request Ride” when ready.Choose to add a credit card and pay for your trip in the app or select cash and pay on the vehicle.Advanced bookings are recommended as same day rides are not guaranteed and based on availability Trips can be booked 1 – 7 days in advance. If you want to schedule your trip in advance, select a later time by tapping “Schedule” in the lower right corner.Add additional passengers or request accessibility features by tapping on the “Passenger” or “Wheelchair” icons.When selecting your pickup spot you can use your current location (the default) or enter your pickup location/address manually. Tap on the “Where to?” box and select your drop-off location by searching for a point-of-interest or address.Open the rider app on your mobile device.Sydney, Australia’s flagship store and two locations in Sweden reopen May 28.įollow our retail guide for in-depth coverage of the latest Apple Store news.Once you’ve downloaded the app from one of the above store links: South Carolina – In-store Service & SalesĪpple also plans to reopen 2 locations in Japan and 2 in Italy on May 27. Pennsylvania – Storefront Service & Sales The new safety guidelines Apple has enforced for the protection of employees and customers are among the most stringent in the industry and have proven successful at reopenings around the world.Ĭustomers at Apple Vintage Faire and Apple Roseville receive storefront and curbside service. We recently analyzed the COVID-19 response of more than two dozen top retailers in comparison to Apple’s procedures. The ability to browse is limited, with Apple emphasizing online sales and in-store support. While individual US state guidance varies, you can generally expect to be required to wear a mask and pass a temperature check to enter an Apple Store for the foreseeable future. We are committed to reopening our stores in a very thoughtful manner with the health and safety of our customers and teams as our top priority, and we look forward to seeing our customers again soon. Customers can also visit for support by phone or chat. Others will be open for walk-in customers and we encourage everyone to check their local store webpage for more information about hours at their preferred location.
For customer safety and convenience, most stores will offer curbside or storefront service only, where we provide online order pick-up and Genius Bar appointments. This week we’ll return to serving customers in many US locations.
A second wave of US reopenings announced on May 17 included more than 25 locations in Arkansas, California, Washington, Florida, Colorado, Hawaii, and Oklahoma. Many of the Apple Stores across Switzerland, Italy, and Canada have also reopened.
Select Apple Stores in the US began reopening on May 11 following earlier reopenings in South Korea, Austria, Australia, and Germany.
As of May 26, a total of 148 Apple Stores across the world are open and practicing additional safety procedures. Out of Apple’s 510 stores, all but the 52 locations in Greater China closed temporarily on March 13. The third wave of US reopenings begins tomorrow, with most locations offering curbside or storefront service only. Apple plans to reopen many more of its US retail stores this week as some regions continue to see a decline in new COVID-19 infections and relax stay-at-home orders.
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